Terms and Conditions

Notice: Welcome to the Web site of WIEDEMAN FUNERAL HOME, INC. (the “Company”). By using the Company’s Web site YOU AGREE TO BE BOUND BY THE TERMS AND CONDITIONS SET FORTH HEREIN and all disclaimers and terms and conditions that appear elsewhere on the Company’s Web site (the “Terms of Use”). References to the Company herein refer to Wiedeman Funeral Home, Inc. or its affiliates, subsidiaries, and designees as deemed appropriate by the Company. The Company reserves the right to make changes to the Company’s Web site and its Terms of Use. Each time you use the Company’s Web site you should visit and review the current Terms of Use that apply to your transactions and use of this site. If you are dissatisfied with the Company’s Web site, its content, or the Terms of Use, you agree that your sole and exclusive remedy is to discontinue using the Company’s Web site.

Tampering with the site, misrepresenting the identity of a user, using buying agents or conducting fraudulent activities on the site are prohibited.

COPYRIGHT © WIEDEMAN FUNERAL HOME, INC. 2014. ALL RIGHTS RESERVED. Copyright in the pages and in the screens displaying the pages, and in the information and material therein and in their arrangement, is owned by the Company unless otherwise indicated. All intellectual property including graphics, text, and any other creations on this Web site are the sole property of the Company and are protected by the United States of America and international copyright laws. Any and all reproduction, modification, duplication, distribution, republication, copying, or any other exploitation, from the content of the Company and any of its Web sites including but not limited to www.wiedemanfuneralhome.com without express written permission, are strictly prohibited and will be prosecuted.

Order Acceptance - Confirmation: Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. The Company reserves the right at any time after receipt of your order to accept or decline your order for any reason.

Display Colors and Natural Materials: The Company makes every effort to display the items featured on this Web site as accurately as possible. Please note, however, that the colors the Company uses, as well as the display and color capabilities of your particular computer monitor, will greatly affect the colors actually see on the screen. The Company cannot and does not guarantee that your monitor’s display of any color will be accurate. You acknowledge that products made from natural stone or wood, including but not limited to grave memorials made from granite, natural stone urns, wood urns, wood flag cases, and other products containing or incorporating the use of natural wood or stone material, contain variations in color and other characteristics and you agree to accept such natural variations.

Errors on Our Site: Prices and availability of products and services are subject to change without notice. Errors will be corrected when discovered, and the Company reserves the right to revoke any stated offer and to correct any errors, inaccuracies, or omissions including after an order has been submitted and whether or not the order has been confirmed and your credit card charged. If your credit card has been charged for the purchase and your order is canceled, the Company will issue a credit to your credit card account in the amount of the charge. Individual bank policies will dictate when this amount is credited to your account.

Third Party and Typographical Errors: In the event that the Company’s Web site incorrectly lists a price or product description due to a typographical error or an error in the information received from a supplier, we reserve the right to refuse or cancel any order placed for products listed at an incorrect price prior to shipping. The Company reserves the rights to refuse or cancel any order whether or not the order has been confirmed and your credit card has been billed. If your credit card has been billed, the Company will issue a credit to your credit card account for the amount of the incorrect price. For check or money order payments a check will be issued and sent out immediately after notification from customer.

Returns: If you receive a damaged item you must notify us within 72 hours delivery. Because we work with many different suppliers the customer must notify us by sending an e-mail to wiedemanfh@comcast.net or calling at 717-939-2344 prior to any returns to obtain return instructions. Failure to follow our return policy may result in delays or additional shipping charges to be incurred by the customer.

• Non Customized Items: This applies to all urns, cremation pendants, statues, flag cases, and any and all non-customized item. The customer has ten (10) days from the delivery date to return the item for a full refund minus a 20% restocking cost or the customer may exchange products of equal or greater value. Expedited fees will not be reimbursed unless the delivery was not properly fulfilled. Product must be in resalable condition. No returns are accepted on any cremation products that have been filled with ashes. The customer is solely responsible for all return shipping charges.

• Customized Items: Including but not limited to personalized grave memorials, ceramic pictures, urns, memorial rocks, cremation jewelry, and any other such personalized items we may carry, if work has been started there will be no returns allowed unless it is defective or incorrect. If work has not started on the item ordered the customer may cancel the order without incurring any charges and a full refund will be given. The Company reserves the right to replace the defective or incorrect products with one that meets the original order. You may be required to provide photographed details of the defective/incorrect product for internal review prior to any action being taken by the Company. The customer has ten (10) days from the delivery date to report a defective or incorrect product. If the product was customized and it was received in damaged condition we reserve the right to replace the item as it was originally ordered.

30 Day Price Guarantee: The Company has a “30 Day Price Guarantee” on all items. This has been created so you can shop with 100% confidence and the knowledge you will not be overcharged. Within 30 days of making a purchase from the Company’s Web site, if you see a lower advertised price anywhere on another Web site or from a local funeral home for an identical item we ask you to bring it to our attention and we will gladly match lower advertised price and discount the product by an additional 5% upon your submission of acceptable proof of the lower advertised price and verification by the Company. This 30 Day Price Guarantee Policy is subject to change without notice.

Trademarks: Wiedeman Funeral Home, Inc., Fackler-Wiedeman Funeral Home, and  www.wiedemanfuneralhome.com are all trademarks of the Company, in the United States and other countries. Any and all content of the Company Web site are trademarks of the Company, those trademarks are not to be used in connection with other products or services in any way that could be confusing to the customer or have any similarity to this Web site. Any copying of any content from the Web sites of the above named trademarks is prohibited and will be prosecuted.

Jurisdiction and Venue: You agree that any legal action brought against the Company and any of its subsidiaries will be governed by the laws of the Commonwealth of Pennsylvania without regard to its conflict of law principles. You agree that the sole jurisdiction and venue for any and all litigation arising from your use or orders made from the company Web site will be an appropriate federal or state court located in Dauphin County, Pennsylvania.

Pricing and Payment Methods: Prices include the merchandise with any specified options and shipping within the continental United States unless otherwise stated. The price does not include cemetery setting fees or charges, funeral home charges, sales taxes, rush charges, overnight or 2nd day delivery, and extra cost options, unless otherwise stated. All orders must be accompanied by payment at the time of the sale. Credit Card is the most common and preferred method for payment. We accept most major credit cards. There is no additional charge for using a credit card. Please be sure to provide correct information when asked. Incorrect information may lead to delays in processing your order.

Money orders, cashiers checks or any other type of check will be accepted by us. Orders will be processed upon receipt of money orders or cashiers checks. Any other type of check requires up to 10 working days after receipt of check for clearance of funds. Once the check has cleared the order will be processed promptly. We will charge a $25 fee on all returned checks.

Links: THIS SITE MAY CONTAIN LINKS TO WEB SITES CONTROLLED OR OFFERED BY THIRD PARTIES (NON-AFFILIATES OF THE COMPANY). THE COMPANY HEREBY DISCLAIMS LIABILITY FOR, ANY INFORMATION, MATERIALS, PRODUCTS OR SERVICES POSTED OR OFFERED AT ANY OF THE THIRD PARTY SITES LINKED TO THIS WEB SITE. BY CREATING A LINK TO A THIRD PARTY WEB SITE, THE COMPANY DOES NOT ENDORSE OR RECOMMEND ANY PRODUCTS OR SERVICES OFFERED OR INFORMATION CONTAINED AT THAT WEB SITE. THE COMPANY IS NOT LIABLE FOR ANY FAILURE OF PRODUCTS OR SERVICES OFFERED OR ADVERTISED AT THOSE SITES. SUCH THIRD PARTIES MAY HAVE A PRIVACY POLICY DIFFERENT FROM THAT OF THE COMPANY AND THE THIRD PARTY WEBSITE MAY PROVIDE LESS SECURITY THAN THE COMPANY’S SITE.

Limitation of Liability: IN NO EVENT WILL THE COMPANY BE LIABLE FOR ANY DAMAGES, INCLUDING WITHOUT LIMITATION DIRECT OR INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, LOSSES OR EXPENSES ARISING IN CONNECTION WITH THIS SITE OR ANY LINKED SITE OR USE THEREOF OR INABILITY TO USE BY ANY PARTY, OR IN CONNECTION WITH ANY FAILURE OF PERFORMANCE, ERROR, OMISSION, INTERRUPTION, DEFECT, DELAY IN OPERATION OR TRANSMISSION, COMPUTER VIRUS OR LINE OR SYSTEM FAILURE, EVEN IF THE COMPANY, OR REPRESENTATIVES THEREOF, ARE ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, LOSSES OR EXPENSES.

Disclaimer: You agree when using this Web site, which belongs to the Company, also known as Fackler-Wiedeman Funeral Home, that: the Company Web site and the materials therein are provided “as is”. The Company makes no representations or warranties either express or implied, of any kind with respect to the Company Web site, or the information, content, materials, or any products included on this Web site. To the full extent permissible by the applicable law, the Company disclaims all warranties, express or implied, of any kind with respect to the Web site or its use, including but not limited to implied warranties of merchantability and fitness for a particular purpose. The Company has no warranties of any kind express or implied, as to the operation of the Web site or its information, content, materials, or products included on this Web site. The Company cannot accept any liability for any affiliates or third parties providing any or all services through this Web site. The Company its directors, officers, employees or other representatives shall not be liable for any damages arising from this operation, content or use of the Company’s Web site. Limitation of liability is comprehensive and applies to all damages of any kind, The Company will not be liable for any damages of any kind arising from the use of this site, incidental, punitive, compensatory, different, direct or indirect and consequential damages. The Company reserves the right to make changes to the Web site and disclaimers, terms and conditions at any time.

Limitation of Liability and Disclaimer as to the Product Sold. All of the Company products are guaranteed to be delivered free from defects. Except as expressly stated herein, the Company expressly disclaims all warranties, express or implied, of any kind with respect to products sold on this Web site, including but not limited to, merchantability and fitness for a particular purpose. You agree that the maximum liability to the Company arising from any product sold on the Company Web site will be the price of the product ordered. The Company, its directors, officers, employees, or other representatives shall not be liable for any damages special, indirect, consequential, or punitive related to product sold.

Severability:  If any provision of these Terms and Conditions is determined to be unenforceable or invalid, the unenforceable or invalid part hereof shall be deemed severed from these Terms and Conditions, and the remaining portions of these Terms and Conditions shall be carried out with the same force and effect as if the severed portions had NOT been part of these Terms and Conditions.

Additional Terms:  Certain sections or pages on this site may contain separate terms and conditions, which are in addition to these terms and conditions. In the event of a conflict, the additional terms and conditions will govern for those sections or pages.

Privacy Policy & Security Information

Your privacy and security is very important to us and we take it very seriously

Privacy and Security: Your privacy and security is very important to us. Below, you will find details on how we keep your information private and secure.

Placing an Order: When you choose to place an order with us, we will need some specific information like your full name, shipping address, billing address, billing information, credit card information, and e-mail address. You do not need to enter any of this information until you are ready to order. YOU REPRESENT AND WARRANT THAT YOU HAVE THE LEGAL RIGHT TO USE ANY CREDIT CARD(S) OR OTHER PAYMENT METHOD(S) UTILIZED IN CONNECTION WITH ANY TRANSACTION. By submitting such information, you grant to the Company the right to provide such information to third parties for purposes of facilitating the completion of an order initiated by you or on your behalf. Verification of information may be required prior to the acknowledgment or completion of any order.

Security: The security of your personal information is very important to us. We maintain administrative, technical, and physical safeguards to protect your personal information. However, no e-commerce solution, website, database or system is completely secure or “hacker proof.” You are also responsible for taking reasonable steps to protect your personal information against unauthorized disclosure or misuse.

Further Questions: Please feel free to call us at 717-939-2344 or email us at wiedemanfh@comcast.net with any further questions about our Privacy Policy.